About Us

Welcome to Acro Refrigeration

Trusted Commercial Refrigeration Experts Since 1972


Who We Are

For over 50 years, Acro Refrigeration has been a leader in commercial refrigeration solutions across Brisbane, Gold Coast and Sunshine Coast. We specialize in designing, installing, servicing, and maintaining refrigeration systems for a wide range of industries — from supermarkets and cold storage warehouses to food processing and hospitality businesses.

Our long-standing reputation is built on reliability, expertise, and commitment to customer success. When you partner with Acro, you’re choosing a team dedicated to keeping your refrigeration systems running efficiently and minimizing costly downtime.

Not the Cheapest — The Smartest Investment

While others compete on price, we compete on outcomes. Our systems are:

  • Engineered for efficiency — Lower lifetime operating costs

  • Fully compliant & audit-ready — Save thousands avoiding fines or lost stock

  • Built to last — Fewer breakdowns, less downtime, longer asset life

Reputation You Can Rely On

We’re the leading experts in compliance — our clients stay ahead of inspections, avoid disruption, and protect their reputation.

What Our Clients Value Most

  • Predictable results

  • Lower total cost of ownership

  • Fast, responsive service

  • A partner, not a supplier

We thrive on challenges
Our in-house team are up for the challenge!

Case Study: Kabuki Restaurant – Brisbane

Situation: Within the prestigious Stamford Plaza Hotel, Kabuki’s built-in four-door display fridge failed. The initial consultant’s advice? Replace the entire unit and carry out extensive building works—estimated at $60,000.

Acro’s Smart Fix: Our expert technicians stepped in to assess the issue. After a thorough inspection, we developed a targeted repair plan—and fixed the fridge for under $6,000, avoiding any major structural work or extended downtime.

Outcome:

  • Display cabinet fully operational

  • Saved over $54,000 compared to the replacement quote

  • No building disruptions, no noisy installations

  • Fast turnaround meant minimal service interruption

Refrigerated food display
Fixed by ACRO Experts & saved $54,000 on replacement costs

Why This Matters:
At Acro, we don’t jump straight to replacing expensive units. We dig deeper, find the real issue, and provide solutions that save our clients money—and stress.


Our Services

Custom Refrigeration System Design & Installation
We tailor refrigeration solutions to your unique business requirements, ensuring optimal performance and compliance with industry standards.

Preventative Maintenance & Service Contracts
Protect your investment with scheduled servicing that reduces breakdown risks and extends system lifespan.

Emergency Repairs & Rapid Response
Unexpected problems? Our expert technicians are ready to provide fast, reliable repairs to get you back up and running.

Energy-Efficient Upgrades & Retrofits
Lower your operating costs and environmental impact with modern, energy-saving refrigeration technologies.

Tendering Expertise for Public & Private Sector Projects
We have a proven track record of delivering high-quality refrigeration systems on time and within budget for large-scale projects.


Why Choose Acro Refrigeration?

  • 50+ Years of Experience: Deep industry knowledge and trusted expertise.

  • Reliable, High-Quality Workmanship: Every project is executed with precision and care, and comes with a 5-year guarantee on workmanship.

  • Focus on Energy Efficiency: Helping your business save money and reduce carbon footprint.

  • Responsive, Dedicated Support: We’re here when you need us most.

  • Compliance & Safety: Adhering to all relevant regulations and standards.

The ACRO team of skilled technicians
Fast, Friendly, Expert Service 24/7!

📞 Need Help? Get in Touch with ACRO Refrigeration

We’re here 24/7 to keep your cool.

📞 Phone: 1300 227 600
📧 Email: workshop@acrorefrigeration.com.au
🌐 Web: www.acrorefrigeration.com.au

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Frequently Asked Questions

Do you offer 24/7 emergency refrigeration repairs?

Yes. We provide 24/7/365 emergency breakdown support across Brisbane, the Gold Coast, and the Sunshine Coast. Fast, expert help is just a phone call away.


What areas do you service?

We cover most of South East Queensland, including:

  • Brisbane & surrounds

  • Gold Coast

  • Sunshine Coast

  • Northern NSW (on request)


What industries do you specialise in?

We primarily serve:

  • Hospitality (restaurants, pubs, clubs)

  • Retail (supermarkets, convenience stores)

  • Healthcare (aged care, medical centres)

  • Education (schools, early learning centres)

  • Commercial buildings and corporate offices


What’s included in a Preventative Maintenance Agreement (PMA)?

Our PMAs include:

  • Scheduled inspections and servicing

  • Compliance checks and hygiene reporting

  • Early detection of wear and faults

  • Priority breakdown response

  • 15% labour discount for PMA clients


What’s covered under your 5-year workmanship guarantee?

All installation and repair work completed by Acro is backed by a 5-year workmanship guarantee — in addition to any manufacturer warranties. We stand by the quality of our work.