Cool Room Troubleshooting Guide

Maintaining optimal performance in your cool room is essential for product preservation, compliance, and energy efficiency in Brisbane and on the Gold Coast. Use this guide to identify and resolve common equipment issues before they lead to costly downtime.


1. Temperature Fluctuations

Possible Causes:

  • Door not sealing properly
  • Dirty condenser coils
  • Faulty thermostat

Troubleshooting Steps:

  • Inspect door seals for wear and ensure a tight fit
  • Clean condenser coils to improve airflow and efficiency
  • Check and calibrate the thermostat
Poor Seal – Excess Condensation

2. Inadequate Cooling

Possible Causes:

  • Low refrigerant levels
  • Blocked air ducts
  • Faulty compressor

Troubleshooting Steps:

  • Inspect refrigerant levels and check for leaks (qualified technician required)
  • Clear any obstructions from air ducts
  • Examine the compressor for signs of failure

3. Cool Room Fan Not Working

Possible Causes:

  • Power supply issues
  • Faulty fan motor
  • Blocked fan blades

Troubleshooting Steps:

  • Verify the unit is receiving power
  • Check the fan motor for overheating or failure
  • Remove any debris from the fan blades

4. Condensation Build-Up

Possible Causes:

  • High humidity levels
  • Poor insulation
  • Inefficient defrost cycle

Troubleshooting Steps:

  • Monitor and manage ambient humidity levels (use dehumidifiers if necessary)
  • Inspect insulation for gaps or damage
  • Ensure the defrost cycle is operating as scheduled

5. Unusual Noises

Possible Causes:

  • Loose components
  • Malfunctioning compressor
  • Obstructed fan

Troubleshooting Steps:

  • Check for loose screws or internal parts
  • Listen for unusual compressor sounds—seek service if necessary
  • Clear any obstructions from the fan area

6. Ice Build-Up on Coils

Possible Causes:

  • Restricted airflow
  • Low refrigerant levels
  • Faulty compressor

Troubleshooting Steps:

  • Clean air filters and ensure vents are clear
  • Have refrigerant levels checked by a licensed technician
  • Test compressor performance or schedule a service
Ice Build Up

7. System Not Turning On

Possible Causes:

  • Power supply problems
  • Thermostat malfunction
  • Electrical connection faults

Troubleshooting Steps:

  • Confirm the power source is active and check the circuit breaker
  • Test thermostat operation and calibration
  • Inspect electrical connections for signs of damage or wear

Final Notes

Routine inspections and preventative maintenance in Brisbane, Gold Coast and Sunshine Coast can prevent most cool room faults before they escalate. If troubleshooting doesn’t resolve the issue, contact ACRO Refrigeration for prompt, expert service.

📞 Call 1300 227 600 or
📧 Email workshop@acrorefrigeration.com.au

Let us help keep your cool room running efficiently—day in, day out.

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