Aged & Child Care
When you're responsible for feeding and caring for elderly residents or young children, refrigeration failure isn't an inconvenience — it's a safeguarding issue. Acro Refrigeration provides specialised refrigeration maintenance, emergency repairs, and compliance documentation for aged care homes, childcare centres, and disability support facilities across SE Queensland. We work around your care schedule, document every visit, and make sure your cold storage is never the reason an audit goes wrong.
Your Challenges
We understand the unique pressures facing food safety refrigeration for care facilities businesses.
Vulnerable Residents at Risk
Elderly residents and young children have significantly lower tolerance for foodborne illness. A cool room running above temperature — even briefly — creates a serious safeguarding risk that facilities cannot afford to ignore.
Strict Regulatory Oversight
Aged care facilities operate under the Aged Care Quality Standards, while childcare centres are subject to National Quality Framework and local council food safety requirements. Refrigeration non-compliance is a direct audit failure point under both frameworks.
High-Volume Kitchen Demands
Care facility kitchens often operate across multiple meal services daily — breakfast, lunch, and dinner — placing continuous demand on cool rooms and refrigeration equipment that must perform without interruption.
Medication Storage Compliance
Many aged care and disability facilities store temperature-sensitive medications alongside food. A single excursion event can render medication unusable and trigger mandatory incident reporting to regulators.
After-Hours Failures with No Backup
Refrigeration faults that occur overnight or on weekends are particularly high-risk in care settings where kitchen staff are not present to catch temperature drift before it becomes a stock loss or safety event.
How We Help
Cool Room Installation & Maintenance
We install and maintain commercial cool rooms and kitchen refrigeration for aged care and childcare facilities — calibrated to food safety specifications and documented for compliance audits under the Aged Care Quality Standards and National Quality Framework.
Medication Fridge Servicing
Temperature-sensitive medication storage requires the same level of precision as vaccine refrigeration. We service, calibrate, and document medication fridge performance to meet facility and regulatory requirements.
24/7 Emergency Repairs
Care facilities can't wait 24 hours for a technician. Our average response time is 2 hours across SE Queensland — around the clock, every day of the year, including public holidays.
HACCP Compliance Documentation
Every service visit includes written compliance documentation covering temperature readings, work performed, and system status — formatted to support HACCP audits, council inspections, and accreditation reviews.
Smart Temperature Monitoring
Continuous remote monitoring with SMS and email alerts the moment temperatures deviate from safe ranges — giving facility managers overnight and weekend visibility without manual checks.
Preventative Maintenance Plans
Scheduled servicing plans tailored to care facility operating hours — so maintenance happens between meal services and never disrupts resident care routines or kitchen operations.
SE Queensland Aged Care Facility (name withheld)
Challenge
A residential aged care home with 80 beds was operating two ageing cool rooms in its main kitchen. Temperature logs showed repeated afternoon excursions above 5°C during Queensland summer, attributed to high ambient temperatures and a deteriorating compressor. The facility had received a conditional finding in its most recent Aged Care Quality Standards audit relating to food storage practices and incomplete temperature documentation.
Solution
Acro Refrigeration completed a full assessment of both cool rooms, replaced the failing compressor unit, upgraded door seals and panel insulation, and reconfigured airflow to address the afternoon temperature spikes. Smart remote monitoring was installed with automated SMS alerts to the facility manager and head chef. A monthly preventative maintenance plan was established with full written compliance reports provided after every visit.
Result
Both cool rooms maintained consistent temperatures within food safety specification through the following summer with zero excursion events recorded. The facility's next Aged Care Quality Standards audit returned no findings related to refrigeration or food storage. The facility manager noted that automated temperature alerts had replaced the need for manual overnight checks, reducing staff administrative load and eliminating after-hours uncertainty.
Other Industries We Serve
Refrigeration Emergency? We're On Call 24/7.
Don't lose stock to a breakdown. Call now or book a maintenance plan to prevent it happening in the first place.