Display Case Service | Supermarket & Café Refrigerated Displays | ACRO

Display Case Service

We provide display case service and repairs for supermarkets, cafés, butchers, bakeries and convenience. We fix temperature issues, icing, door fogging and lighting faults fast—then tune cases for stable temps and lower energy.

• Open multi-deck, island and low-line cases
• Glass door uprights and freezers
• Serve-over/deli, patisserie and meat cases
• Under-bench and prep displays

(On-site labour; parts availability can alter timings.)

• Not holding temperature / warm spots — 1–2 hrs (airflow check, superheat set, case balance)
• Icing on coil or product — 1–2 hrs (defrost verification, heaters/termination, EEV/TXV)
• Fogged doors / sweating mullions — 45–90 mins (anti-sweat heaters, door closers, gaskets)
• Noisy or failed fans — 45–90 mins per fan (motor/capacitor/blade)
• Faulty lighting — 30–60 mins (LED drivers/strips, wiring)
• Water on floor / blocked drains — 45–90 mins (clear drains, re-grade, heat trace check)
• Controller/probe faults — 45–120 mins (probe swap, calibration, parameter set)
• Refrigerant leak / low charge — 2–4 hrs (locate, repair, evacuate, weigh-in)

Air throw & return, fan status, coil condition, case balance, superheat/subcool, defrost logic, door seals/closers, anti-sweat circuits, drains, controller setpoints and alarm history.

Quarterly PM for high-duty sites:

• Coil cleans and drain maintenance
• Verify defrosts and terminations
• Check/replace door seals and closers
• Probe calibration and setpoint review
• Trend logs with actionable priorities

Performance tuning & energy wins

• EEV/TXV optimisation for tighter temp bands
• EC fan retrofits for lower kWh and noise
• Night blinds and anti-sweat control
• Floating head/LSL integration via rack/BMS
• Door heater optimisation to cut sweating without wasting power

SKOPE, Orford, Hussmann, Arneg, Bromic, ISA, Tecfrigo, Iarp—plus common case controllers (Carel, Eliwell, Danfoss).

Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay, Redlands, Sunshine Coast and wider SE QLD. Multi-site/national by arrangement.

• Fast diagnosis and low call-back rate
• Stocked vans (fans, probes, heaters, LEDs, controllers)
• Food-safe processes and clean documentation
• Clear approvals before major works

Straight rates and fixed quotes for larger scopes. Urgent calls triaged; after-hours available.

Call or book online. Send case photos, controller brand/model and any alarm codes so we arrive prepared.

Why is my display case warm at the front but cold at the back?Air balance or fan issues. We restore air throw/return, clean coils, set superheat and verify defrost.

Why do doors fog or sweat?Weak anti-sweat heaters, failed door closers or high humidity. We test heater circuits and adjust door alignment and airflow.

How often should cases be serviced?Quarterly for supermarkets/high-traffic sites; six-monthly for lower-duty venues. Coil hygiene and defrost checks prevent most faults.

Can you reduce my energy use without replacing cases?Yes—EEV/TXV tuning, EC fans, night blinds and heater optimisation typically deliver quick paybacks.

Do you integrate with our BMS?Yes. We expose key points (temps, fans, defrost states, alarms) via BACnet/Modbus for live monitoring and trends.

If your refrigeration has failed, don’t wait.Call 1300 227 600 now or book urgent service online.

Book Emergency Repairs Now Learn More About Our Preventative Maintenance Plans

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